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Faqs

If you have any other questions please contact us

Since we're in the process of adding new items online daily, the shoe you are searching for may not be online yet. If this is the case please, contact us via  phone at 1 (416)-595-1059 or email at groovyinc@rogers.com to see if we have the shoe you are looking for.

We always strive to get you what you need, so our team routinely special orders shoes for customers. As long as it is available from our supplier, we can order it for you! If this is the case please contact us via phone at 1 (416)-595-1059 or email at groovyinc@rogers.com to start the special order process.

An important new security feature for card-not-present transactions now appears on the back of most credit cards. This new feature is a three-digit value which provides a cryptographic check of the information embossed on the card.


CVV2's Location:
The CVV2 three-digit value for Visa/MasterCard, four-digit for Amex, is printed on the signature panel on the back of credit cards immediately following the card account number.
The CVV2 value helps validate two things:
The customer has their credit card in his/her possession. The card account is legitimate.
CVV2 is not contained in the magnetic stripe information, nor does it appear on sales receipts.

We have three locations:
1) Toronto: 323 Queen Street West, M5V 2A4

2) Kitchener: CF Fairview Mall, 2969 Kingsway Drive Suite, N2C1X1

3) 25 The West Mall, Etobicoke, ON M9C 1B

See Locations page for map info

Yes. 100%. All of our products are authentic. 

Once we receive your order and payment, we will process and send out the order within 3 business days. 

All shoes on our website are based on US sizes.

Thanks for shopping with us! Currently, we're only able to ship Nike products domestically within Canada. To complete your checkout, please change your shipping address.

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